IT 24×7

For high availability environments Exois offer full 24×7 coverage. When selecting this product clients will have various monitoring systems installed onsite allowing proactive problem determination and enabling access to remote support engineers to address problems before they become troublesome.

Enhanced coverage can be purchased allowing client employees to connect in through a web portal 24×7 and have remote support engineers see and configure their systems. This is very useful for the ’3am laptop in a foreign hotel’ problem scenario.